Attract and Retain the best | Employer of choice Employing professional and efficient people and looking after them Seek the best and keep the best |
Compassionate and socially responsible | Care, compassion within and outside the company To be socially responsible Understanding of people's needs Awareness of different situations |
Distinguished brand | Partner of choice Recognised and respected in the health care environment Great brand name Respected business |
Honesty, humility and integrity | Ethical Trustworthy Humble |
Innovation, creativity and flexibility | Dare to be different Being trend setters Embracing new ideas |
Know the business and market | Be the product guru and the market expert Know the business like the back of your hand |
Passion and commitment | Live the dream Drive and energy to succeed Dedication |
Responsible and accountable | Responsible for our actions Accountable to our stakeholders |
Reward and recognition | Acknowledgement Appreciation Reward |
Service excellence | Exceed expectations Never say never Excellence achieved through service quality |
Strong work ethic | Do what you do, do well Complete the task without compromise |
Teamwork | Ubuntu - I am because WE are … TEAM - Together We Achieve More |
Trust and confidence in each other | Believe in one another Rely on one another Hold hands |
Visionary Leadership | “Some men see things as they are and say why. I dream things that never were and say why not.” Robert F Kennedy |
"Them and us" mentality | No common goals No unity |
Arrogance / Aggression | Boastful, offensive and conceited behaviour |
Communication breakdown | Poor information transfer Lack of understanding |
Dependencies | "All your eggs in one basket" Over reliance on individuals, customers and suppliers |
Disrespectful behaviour | Disregard for the individual Rude, profane and uncivil actions |
Fear | Walking on egg shells Being tense Job insecurity |
Inability to Change | Living in the past Ineffective transformation strategy |
Internal Politics | Back stabbing Cliques Gossiping Power plays Own agendas |
Inconsistencies | “Moving the goal posts” Breaking promises Changing deadlines |
Passing the buck | Not accepting responsibility Blaming others |
Problem Focused | Always finding fault Hyper critical Blind to the bigger picture |
Selfishness and greed | "Me, myself and I" |
Tolerating mediocrity | Accepting average Average is not good enough |
Work life imbalance | Burnout Stressed and overworked All work and no play |